Account Management

I accidentally claimed a home. How can I undo this?
You may have accidentally claimed a home at the wrong address. To undo this, make sure you’re logged into your XeroHome account, and click the “My Claimed H...
Wed, 26 Aug, 2020 at 4:50 PM
How do I change my password?
There are two ways to change your password. If you've truly forgotten your password, you can reset it (described here). This can be accomplished by cli...
Thu, 3 Sep, 2020 at 2:35 PM
How do I confirm or validate my email?
Once you create an account with XeroHome, you will be sent a validation email with a special link to confirm your email account. The link expires 2 days aft...
Thu, 3 Sep, 2020 at 4:29 PM
How can I get back to my home once I've claimed it?
To view a previously claimed home, log into your XeroHome account and select "My XeroHome > My Claimed Homes" from the menu at the upper righth...
Thu, 3 Sep, 2020 at 2:39 PM
I accidentally unclaimed my home. How can I undo this?
When you unclaim a home, XeroHome retains any details that you may have provided about that property for a period of time. If you unclaimed a home by accide...
Wed, 26 Aug, 2020 at 4:54 PM
I've forgotten my password. How do I reset it?
If you're having trouble with your password, simple click on the LOG IN button in the upper right hand of your window, then click the Forgot password? ...
Thu, 3 Sep, 2020 at 2:30 PM